FAQs

No, all of our apartments are unfurnished,but they do include a refrigerator and stove.

Please contact our office by email or phone to learn about our availability. We encourage you to set up a showing to see the apartments in person, but if this is not possible, please contact our office for an alternative. The only way to reserve an apartment is to complete an application and pay the application fee ($35) and security deposit(one month’s rent).

The security deposit is a minimum of one month’s rent.

Our lease term is 1 year.

Open lot parking is included for our Hawthorne Park apartments in Mayfield Heights. Garage parking is included for apartments in the 2708 Mayfield building in Cleveland Heights. All other buildings in Cleveland Heights have limited on-site parking available for an extra cost ($40 – $50/month) in open outdoor spaces or garages at the building. We have parking in the city lots for $115 / quarter available.

We now offer online rent payments that uses ach / e-check for rent.

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Rent is due on the first day of the month and is considered late after the seventh of the month.

You should call to have utilities put in your name as soon as you sign your Lease to avoid an interruption of services. Give them your move-in date and you will not be charged until then. If you do not have a Social Security number, you will need to fill out a form provided by the utility company.

No dogs are not allowed in any of our apartments at any time as pets. Cats (up to two) are allowed for an extra fee. You must contact the office and pay the pet fee prior to the cat(s) entering your apartment. There is a monthly fee of $50 per cat up two.

If you are locked out of your apartment during our office hours, we will do our best to meet you at the apartment. If you are locked-out after our business hours, you will need to call the Emergency Maintenance line to get in. You will be charged a lock out fee of $50.00 for after hours lock outs.

While we are not happy when someone needs to break their lease, we understand that sometimes it is necessary. You must contact the office and present in writing your intentions to break your lease, explaining when you will be completely out of the apartment. Assuming we are able to re-rent the property right away and not lose any rent, we will only charge a $300 fee to break your lease agreement. Until the apartment is re-rented, you will be responsible for the monthly rent. While we will advertise the apartment on our available list,it will be up to the tenant to show the apartment. Please note that subleasing is a violation of your lease agreement.

Your new roommate must fill out an application and be approved to reside in your apartment. You will be charged a $300 fee to alter the lease agreement.

You will receive a letter in the mail asking if you would like to renew approximately 60 days prior to your lease expiration date. You will need to inform us if you plan to renew no later than 45 days prior to your lease expiration date. If you do not inform us of your plans to move, we will assume that you are renewing.

The landlord has 30 days to return your Security Deposit. However, we normally send it out a couple of weeks after you vacate your apartment.

If you have a maintenance request, please call or email us and be sure to include your address, including unit number, your phone number, and a brief description of what the problem is. We will do our best to respond in a prompt fashion. We will enter your apartment to fix this problem whether you are home or not.